When implemented synergistically, quality, standards, metrics, reporting and communications form a positive feedback loop that delivers performance increases, improved economic results, and reputational benefits.

Quality is an immediate and sustainable market differentiator. It requires capturing the maximum potential improvements in all building systems with long-term performance assurance. Together with knowledge, informed standards, and accurate metrics and reporting, quality allows you to achieve levels of building performance well above the average at minimal or no added cost.

Standards provide a framework to help plan, monitor and continually improve sustainability performance. To use them effectively, you need to consider the available standards, validate their suitability, specify the correct one, use the most current version, use the standard correctly, and enforce compliance.

Sustainability requires that performance be measured with credible metrics. There are several components to effective metrics:

• Identify the key measures
• Decide how and when to assess them
• Establish a baseline before the change initiative gets underway
• Establish target performance levels
• Show progress over time relative to the benchmark and the targets
• Make it visual

Effective reporting is essential. But sharing metrics and other data across partner, divisional, and project phase barriers can be difficult. Effective reporting requires the observance of several first principles:

• Connect teams of networked person across multiple geographies, disciplines, and organizations (including partners)
• Support them with a robust collaboration platform that bores through data silos
• Track project metrics in real time
• Provide high-level tools that combine and synthesize key performance measurements
• Compare the results to established frameworks, and to the sustainability policies behind the frameworks.

Effectively communicating green building benefits completes the loop. Different constituants are differently engaged:

• Productivity, recruitment and retention are the most important benefits to tenants
• For investors, the story revolves around an increased top line, better asset values, and verifiable CSR achievements
• For project design teams, it's about setting appropriate, competitive performance standards, and having a well-integrated process to produce buildings to match them
• For construction teams, it's about reduced risk, increased productivity, and an on-going improvement to craft

Strong metrics and reporting make your message accurate and verifiable. Your communications are focused and based on real data specific to your actual achievements.

iLiv and it's partners have designed and installed many of the most efficient mechanical systems in the world. We can help you craft the necessary process to achieve similar results in your properties, communicate them effectively, and replicate them quickly across your entire portfolio.

• Integrated Solution
• Speed, Scale and Capacity
• Collaboration, Knowledge and Productivity
• Quality, Standards, Metrics, Reporting and Communications
• Individual Change
• Recruitment and Retention
• Thinking
• Product
• All-In